WestWind is totally committed to providing the highest quality products and services that meet all of the requirements and expectations for each of our customers.

Our Quality Management System focuses on process control and communication among our employees to provide clear work instructions and proper understanding of customer requirements.

The following principles are held throughout our company and are used daily to guide our decisions:

  • Customer satisfaction is paramount (i.e., products and services must be delivered with the highest quality, on-time, and at the agreed upon price).
  • "Getting it right the first time" requires a team environment where experience, professionalism, and enthusiasm are put forth with a genuine desire for perfection in our work.
  • Quality is no accident and is the responsibility of every employee. All employees are responsible for quality of service to internal and external customers.
  • Continuous improvement through process innovation and employee training along with an open work environment are key factors necessary in assuring our customers receive high quality products and services.

Quality Objectives

  • Production First Pass Yield Rates – 98% or greater
  • Supplier First Pass Yield Rates – 98% or greater
  • On-time product and CDRL deliveries – 98% or greater
  • Customer satisfaction on deliveries – 99% or greater

2.1.4a-CMM 720Two Coordinate Measuring Machines

Brown & Sharpe Model – ONE

  • Accuracy of 0.01mm
  • Size: 7.7.5
  • PC-DMIS CAD DCC Software

Brown & Sharpe Model – Global Performance

  • Accuracy of 0.009mm
  • Size: 9.12.8
  • PC-DMIS CAD DCC Software

2.1.4b-FARO arm 720Portable Coordinate Measuring Device

FARO Quantum Arm

  • Accuracy of 0.025mm single and 0.036mm Volumetric
  • Size: 6 feet
  • Probe: Laser Line

 

 

 

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